GERMANY: All Bitzer customers now have access to the refrigeration and air conditioning specialist’s key product and application-specific information through the Bitzer Digital Network. 

The cloud-based Bitzer Digital Network (BDN) has undergone two years of development in Europe and South America and is now available worldwide.

It provides access to, for example, online monitoring, compressor operating reports and other troubleshooting information. Users can observe the components of their refrigeration systems and prepare detailed analyses, with everything included, from electronic spare parts database and online documentation to selection software, compressor monitoring and advanced analysis. 

The network makes it possible to register all Bitzer products and thus obtain access to relevant technical information, certificates and approvals. The BDN also provides the possibility to upload application-specific documents and to manage and track related service activities.

It is also available for Bitzer IQ products, enabling storage and detailed analysis of compressor operation data in an outstanding resolution. The compressor operation report provides users with actionable insights that can be used to improve all aspects of system performance as well as for remote troubleshooting. If any anomalies are identified, the designated person immediately receives a message. As a result, unnecessary service trips can be avoided and unplanned periods of refrigeration system shut-off reduced or entirely prevented.

Access is via myBitzer or the Bitzer Spot app.